Warranty


Trendway Corporation warrants to the original purchaser that the products described in its price lists, sold after August 1, 2004 will be free from defects in materials and workmanship commencing with the date of initial purchase and continuing for as long as the original owner uses these products. This warranty provides limits on the following products:
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Duration

Systems

TrendWall®

Seating

10 Year

•Electrical Components
•Height-Adjustable Table Frame



5 Year

•Drawer Slides
•Systems Textiles
•Finishes
•Electronic Ballasts
•Height-Adjustable Table Mechanical Components

•System Textiles
•Finishes


3 Year

•Veneer
•Magnetic Ballasts


•Trim
•Foam
•Upholstery
•Arm Pads

2 Year

•Surface Trend Fabrics
•Height-Adjustable Table Electrical Components

•Surface Trend Fabrics


1 Year

•Non-Standard Product
•Personal Task Lighting

•Non-Standard Product
•TrendWall® Flooring Solutions

•Non-Standard Product
•Rexxi™ Chair

Not Covered

•Light Bulbs
•Customer’s Own Material

•Customer’s Own Material

•Customer’s Own Material
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The following exceptions apply to all product lines:
• The Trendway warranty applies to normal three shift office use, with the exception of seating. Seating is warranted for single-shift usage.
• Damage caused by improper treatment of the product including exposure to unusual environmental conditions (extreme climates, acids, and moisture)

This comprehensive warranty applies to all products installed or reconfigured by a Trendway authorized installer. Trendway will repair, or at its option, replace defective merchandise, free of charge, which, when used normally and pursuant to Trendway’s published instructions, and applicable planning guide information, prove to be defective within the period stated. This remedy is expressly agreed to be exclusive as a condition of sale. No person is authorized to assume for Trendway any warranty liability, except as expressly set forth in this para-graph, or set forth in writing by an authorized officer of the company at its headquarters in Holland, Michigan.

Any and all labor charge backs must be pre-approved by Trendway’s Customer Care Manager in writing. Trendway will reimburse authorized Trendway dealers and service centers for approved warranty labor during the first year of use.

This warranty does not apply to damage resulting from accident, alteration, transport, or misuse, as well as damage from normal wear and tear such as dents, nicks, scratches, fading and improper maintenance. Trendway employs quality measures to ensure color consistency in our products. However, due to the effects of light and other environmental factors, no guarantee can be made for an exact match to product in an existing installation.

Natural variations occurring in materials such as wood and leather are not considered defects, and Trendway does not warrant the matching of colors, grains, textures or colorfastness of these materials.

Trendway provides a three-year warranty on veneer products for quality and craftsmanship. Due to the natural properties of wood, the following are not covered under this warranty:
• Changes in wood color resulting from exposure to light or aging
• Natural color variation between wood veneer and solid wood pieces, or resulting from veneer lay-up
• Natural variation in wood grain or the presence of character marks
• Normal wear and tear
• Exact match to swatch materials

Trendway makes no warranty to purchasers who acquire products for personal, family, or household purposes, or to purchasers acquiring the product other than directly from Trendway Corporation, its authorized dealers, or others who are specifically authorized by Trendway to sell such products. Trendway’s liability with respect to its products shall not exceed that expressly set forth above irrespective of the theory upon which a claim might be based, including negligence. Under no circumstances shall Trendway be liable for incidental or consequential damages. Original product label must be attached to the product in question.

The warranty period is not interrupted or prolonged by the performance of a service under the terms of the warranty. There are no other warranties except as expressly set forth above, either express or implied, including any warranty of design, merchantability or fitness for any purpose.

This warranty supersedes all previously printed Trendway warranties.